QuickSign

Privacy Policy

Last updated: January 15, 2026

QuickSign ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our e-signature platform and related services.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Profile photo (optional)
  • Company name (optional)
  • Authentication credentials managed by our identity provider

Document Data

When you use our services, we process:

  • Documents you upload for signature
  • Electronic signatures and initials
  • Signature timestamps and completion records
  • Document metadata (names, dates, status)

Payment Information

Payment details are processed securely by our payment providers (Stripe for web, RevenueCat for mobile). We do not store your complete credit card numbers on our servers.

Usage Data

We automatically collect:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and features used
  • Time spent on our platform

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our e-signature services
  • Process and store your documents securely
  • Send documents to recipients for signature
  • Process payments and manage subscriptions
  • Send service-related notifications and updates
  • Provide customer support
  • Improve our services and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Data Sharing & Third Parties

We share your information with the following third-party service providers who help us operate our platform:

Clerk

Handles user authentication and identity management. See Clerk's Privacy Policy.

Stripe

Processes web payments and manages connected accounts for invoice payments. See Stripe's Privacy Policy.

RevenueCat

Manages mobile app subscriptions and in-app purchases. See RevenueCat's Privacy Policy.

Amazon Web Services (AWS)

Provides secure cloud storage for your documents. See AWS Privacy Policy.

PostHog

Provides analytics to help us understand how our service is used. See PostHog's Privacy Policy.

We may also share your information:

  • With document recipients you choose to send documents to
  • With team members if you use our team features
  • When required by law or to protect our rights and safety
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure authentication with multi-factor options
  • Regular security audits and monitoring
  • Access controls and employee training
  • Secure data centers with physical security

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your data as follows:

  • Account data: Until you delete your account
  • Documents: Until you delete them or close your account
  • Audit logs: For legal compliance purposes (typically 7 years)
  • Analytics data: Aggregated and anonymized data may be retained indefinitely

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

For All Users

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your documents
  • Opt out of marketing communications

For EU/EEA Residents (GDPR)

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

For California Residents (CCPA)

  • Right to know what personal information is collected
  • Right to request deletion
  • Right to opt out of the sale of personal information
  • Right to non-discrimination

We do not sell your personal information as defined under the CCPA.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Understand how you use our service
  • Improve our platform

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: